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Head office 012 666 7773 Service centre 010 013 3177 enquiries@totai.co.za
Service centreMonday – Friday, 08:00 – 16:00

Service for Totai, Elba and Elica.

A call centre, a spare parts department, our own repair workshop and authorised service centres across the country. Tell us what’s wrong and the right technician calls you.

010 013 3177service@totai.co.za

The serial number and model are on the rating plate, usually on the side or back of the appliance. Keep your till slip.

Gas safetyRead this first

Smell gas? Do this now.

  1. Close the cylinder valve or the main gas valve.
  2. No flames, no smoking, and don’t switch lights or plugs on or off.
  3. Open doors and windows. LP gas is heavier than air and settles low.
  4. Once it has cleared, brush soapy water over the connections. Bubbles show the leak.
  5. Don’t use the appliance until a registered gas installer has checked it.
Service centre 010 013 3177 Full gas safety guide